SITE POLICY

Introduction

The site "Bless Your Hands” ("the website") operated by the “Arava Community Center” ("the company") and also used as a sales site for the purchase of ecological eco printed wool and other handicraft products (the "product").

•  What is said in these articles in the male language is for convenience only and the rules apply equally to both sexes.

•  Purchase through the Website is subject to the terms set forth in these Terms

•  The mere purchase of the product on the website will constitute a statement by the customer that he has read, understood and agreed to the provisions of these policies. The Bylaws constitute a binding contract between you and the Company.

 

The purchase

The site allows customers to easily and safely purchase the product through the Internet.

• The product can be purchased on site at any time until the inventory is finished.

• The purchase on the site is by credit card only or bank transfer and the transaction will be carried out after approval by the credit company or after receiving the transfer to the company account.

• The product price on the website includes VAT

• The Company reserves the right to stop marketing and selling the product at any time and to deny a purchase right on a sales site at its discretion.

 

Return and Cancelation

  • The transaction can be canceled by phone + 972-86592260 or by e-mail to company  acc@arava.co.il or peaceiyhands@gmail.com. The cancellation of the transaction will only take effect after receiving a fax or e-mail from the company approving the cancellation request.

  • In case the cancellation is approved - the product must be returned to the company when all costs involved in returning the product will be borne by the customer. The product will be returned in its original packaging with the original invoice and it has not yet been 30 days from the date of purchase.

  • In case of cancellation of the transaction, the company will return to full customer

  • If the transaction is canceled after the customer has already received the product, the customer will bear the cost of shipping the product back to the company.

The above cancellation policy applies only to products purchased on the Website. The Company will not handle the return of products purchased through another source.

 

 

 

Product Supply and Delivery Poilcy

  • The company will take care of delivering the product to the customer at the address entered by him when making the purchase on a sales site, within 7 days to 5 weeks

Estimated delivery times:

USA: 7-30 business days

Europe: 7-25 business days

Canada: 10-30 business days

Australia: 3-5 weeks

Other countries in the world: 10-30 business days

  • The Company will not be liable for any delays and / or delays in supply and / or non-supply caused by supreme power or postal or customs and / or events beyond its control.

  • Delivery of the product will be made to the address provided by the customer at the time of purchase, and the customer cannot collect the product from the company's offices / or the customer may collect the product independently on the Middle Arava.

  • The product price includes shipping cost over $ 200 / does not include shipping cost below $ 200.

 

Customer Service

For any questions or inquiries regarding the product, please contact the Company's service representatives at +972-50-5269744 or +972-50-7604737

 

Guarantee and Service

  • The product is a delicate handmade one of a kind piece and the product may have holes in the work as a part of the work, pop-up wires, color changes, this is intentional and deliberate.

 

Here is some information about Wool Felt, which most of our products are made of.

 

About Wool Felt

Wool felt is one of the oldest man-made textiles. Since felt is a nonwoven and does not require a loom for its production, ancient

people were able to produce it quite easily. Felting of animal hair has been a means of creating clothing, shelter and artistic

expression since at least 700 BC. Design Felt is high quality, eco-friendly, durable, with highly saturated colors, and is perfect for

demanding design applications.

 

 

Water Repellency

While the core of the Merino fiber is capable of absorbing up to a third of its dry weight in moisture, the surface has a waxy coating

that repels liquids. Water droplets on the surface of Merino will bead and roll off instead of being absorbed into the felt.

 

Mildew Resistance

Wool fibers have a natural water wicking property that prevents moisture from being retained in the felt and naturally inhibits mildew. Wool also has natural anti-microbial properties because bacteria tend to be attracted to smooth positively charged surfaces like those of synthetic fibers rather than the scaly, neutrally charged surface of the Merino fiber.

 

Maintenance and Cleaning

Like any natural fiber, a minimal approach should always be taken to clean wool felt since the cleaning method could potentially do more damage than the stain. The cleaning approach should be (1) dust with a lint roller, (2) vacuum with a clean, soft brush, (3) clean with water and mild detergent, (4) clean with chemical spot remover. Always test any cleaning method first in an inconspicuous area. Wool has a low degree of dry soil pick-up compared with other fibers. However, to remove the accumulation of general airborne debris, wool felt may be cleaned with a standard masking tape lint roller. It is always a good idea to use the lint roller first in any area intended to be spot cleaned. Once per year, it is recommended that the entire surface is given a light vacuum with a clean, soft horsehair upholstery brush. In a clean office environment, it may not be necessary to do this annually. Please note that slight shedding of wool fibers is normal and not indicative of any defect. These loosened fibers are easily vacuumed away and will decrease over time. If a wet spill should occur, blot up the liquid as soon as possible with a dry cloth to avoid absorption. Avoid aggressive rubbing as this can continue the felting process and change the surface appearance of the felt. For removal of minor stains, if the felt can be removed it is best to obtain the services of a professional dry cleaning company that is familiar with the special care of wool. If not possible, a mild enzyme-based detergent (such as Tide Free) is recommended. Create a dilute solution by adding three parts water to one part detergent in a clean container. Use a clean paper towel to gently blot the detergent into the stain. Press and release, press and release. Using a separate container of just clear water, use clean, moist paper towels to blot more water into the stain. Press and release, press and release. Finish by blotting firmly with clean, dry paper towels until the area is nearly dry. There are many solvent-based spot removers available. Although they are not recommended except in the case of emergency, the best choices for wool felt are dry cleaning fluids. Be sure to test in an inconspicuous area first. Blot the stained area with a clean cloth soaked in dry cleaning fluid, then blot with a clean cloth until dry.

 

 

 

Security and Privacy

 

  • The Company, as well as other affiliates and subsidiaries operating on behalf of the Peace of Your Company and in accordance with the same standards, may use the information contained on the form to bring you the requested information and services. This personal information will not be disclosed nor used again for marketing purposes without permission

  •  The Company takes common precautions to preserve, as far as possible, the confidentiality of information. In cases not controlled by the Company and / or arising from a supreme power, the Company shall not be liable for any damages of any kind, direct or indirect, caused to the Customer if this information is lost and / or used unauthorized.

  •  The Company undertakes not to use the information provided to it by the Buyers but to enable the purchase on a sales site and in accordance with any law.

  • The "Submit" button has the consent of the client or anyone on its behalf to use this personal information to provide you with information about the products and additional information via email or other, about services and resources related to the company's products. In addition, this personal information may be used for market survey purposes. If you wish to remove your personal details from the Company's mailing list at any time, please call the Company's service representatives at +972-50-5269744 or +972-50-7604737

  • By clicking the "Submit" button I confirm by signing the form and its terms.

 

Intellectual Property

  • All intellectual property rights on this sales site are the sole property of the Company and Bless you Hands site.

  • No information may be copied, reproduced, distributed, published or otherwise used in any way from this site and / or sales site, unless the Company has given prior written consent.

 

Law and Jurisdiction

  • The interpretation and enforcement of these By-Laws and / or any action or dispute arising therefrom shall be in accordance with Israeli law only and with the competent court of one of the Tel Aviv-Jaffa, Haifa, Jerusalem or Shi'a districts, the exclusive jurisdiction shall be exclusive of jurisdiction.

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